frequently asked questions
product
is allmite gold yeast spread gluten free?
allmite gold yeast spread is gluten free but may contain traces of gluten or wheat from the manufacturing process.
how should i store my allmite gold yeast spread?
allmite gold yeast spread is best refridgerated after opening or store in a cool, dry place out of direct sunlight.
is allmite gold yeast spread vegan?
allmite gold yeast spread is a plant-based product and is perfectly suitable for vegetarians and vegans.
shop
what is your refund policy?
We're unable to accept returns for allmite gold yeast spread, but if you feel that there is something wrong with the jar you purchased or it was broken in transit please email us with a picture at admin@miteyco.com.
what forms of payment do you take?
We accept credit & debit cards. We also accept apple pay, google pay & paypal.
when will i receive my allmite gold yeast spread?
We do our best to process your order within 1 or 2 working days and the delivery time will depend on where you are in the country. Please note that we don't dispatch on Saturday or Sunday.
what should i do if i made a mistake in my order details?
If you've made a mistake when entering your details (e.g. you put the wrong address), please email us admin@miteyco.com.
should I receive a confirmation email after purchase?
A confirmation email will be automatically sent to your inbox so check your junk emails if this email hasn't appeared after 10 minutes. If there is nothing there, please check your bank account to see if there has been a transaction. If you’d like to make an enquiry please email us admin@miteyco.com.
my order hasn't arrived yet and it's been more than 5 working days?
Oh dear! We would be more than willing to help find out where your jar of allmite gold yeast spread has got too, so please email admin@miteyco.com for assistance.
media & social
who should i contact for media & press enquiries?
For all media and/or press enquiries please email laura.fisher@miteyco.com.
wholesale
who do i contact to discuss stocking allmite gold in my store?
Please email shannon.kelly@miteyco.com to discuss wholesale opportunities with allmite gold yeast spread.